Job Description

Operations Analysts are the essential liaison between SDI Operations (Field Operations, Purchasing and Sourcing) and our client. They ensure client satisfaction and deliver a Best In Class (BIC) storeroom operations.

Are you an outstanding problem solver?

Do you excel at developing trusting relationships?

Are you a great communicator, keeping everyone in the loop?

Do you enjoy delivering high levels of customer service?

Apply today!

A typical day in the life of an Operation Analyst:

• Work with the purchasing department to ensure parts leave the facility on time to our client sites, and ensure the Accounts Payable (A/P) team have the information needed to document on file.

• Perform production planning for customer areas - manage reports to track daily, weekly, monthly, and outage work as well as reporting the status of all work at the customer site.

• Run match exception reports and analyze the root cause of errors.

• Create action plans to resolve issues.

• Conduct inventory analysis and reconciliation of cycle counting events.

• Communicate delivery expectations to the client.

• Manage BIC corrective action plans.

• Manage Return To Vendor (RIV) processes including repair tracking process.

• Oversee Vendor Managed Inventory (VMI) program.

• Provide back-up to the Site Manager.

The skills you'll contribute to our diverse team:

• High school diploma.

• Supervisory and project management experience highly preferred.

• Ability to lift weight unaided of up to 50 pounds; higher weights using equipment such as pallet jacks.

• Advanced knowledge of Microsoft Office software and familiarity with warehouse ERP software.

• Past experience working in a maintenance or repair environment.

• Content working in an industrial environment where you're exposed to heat, noise, and dirt.

• Outstanding customer service.

Who are we?

At SDI, we're proud to help essential organizations across North America compete more effectively in a challenging global marketplace – and keep our economy moving. We do this by thinking differently, questioning conventional wisdom, and constantly challenging the status quo. We're evolving the way leading manufacturers, multi-site retailers, and higher education think about their maintenance, repair, and operations (MRO) strategies – the critical supply chain of parts, materials, equipment, and consumables necessary to keep plants and facilities operating safely and productively. Every day, we help companies eliminate waste, minimize risk exposure, and stay competitive on an ever-changing world stage.

Why work for SDI?

The Philadelphia Inquirer named us a Top Workplace in 2023! Additionally, we pride ourselves on taking care of our employees. Here are some of the benefits we offer:

• Health insurance (medical, dental and vision).

• Training and development opportunities – 2023 winner of the People Accelerator award.

• Vacation, wellness days, pet bereavement days and 12 paid holidays.

• 401K with a company match.

• Tuition reimbursement.

• Student loan repayment assistance.

• Reimbursement for safety shoes.

• Discounted tickets to a variety of different vendors.

The pay range for the role is will not exceed $70,000.00 per year. Individual pay depends on various factors, such as role level, relevant experience and skills, and location. Pay ranges are reviewed and typically updated each year. Offers are made within the pay range applicable at the time.

EEO:

SDI is proud to be an equal opportunity employer committed to inclusion and diversity. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. If you have a disability or special need that requires accommodation for any part of the employment process, please let us know by contacting us at hr@sdi.com. SDI participates in the E-Verify program.

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