Entry Level Cybersecurity Analyst Job at Oxford Solutions, Bedford, NH

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  • Oxford Solutions
  • Bedford, NH

Job Description

Hybrid (Onsite as required, with travel to client sites).

Oxford Solutions has client is seeking a Technical Support Analyst to join their team. This role offers a hybrid work schedule with occasional travel. The successful candidate will provide second-level technical support and troubleshoot complex hardware, software, and network issues to ensure clients receive exceptional service.

Responsibilities

  • Provide second-level technical support via phone, email, or in-person.
  • Diagnose and resolve hardware, software, and network issues.
  • Assist with system configurations, software installations, and updates.
  • Oversee user account administration and security settings.
  • Lead hardware setups, diagnostics, and repairs.
  • Mentor and train junior team members.

Qualifications

  • Bachelor’s degree in Computer Science, IT, or related field.
  • 1-3 years of IT support experience.
  • LAN/WAN network experience a plus
  • Strong knowledge of hardware, software, and networking.
  • Excellent troubleshooting and communication skills.
  • Relevant certifications (CompTIA A+, Network+, ITIL) are a plus.

Technical Support Analyst - 24-00764

Job Tags

Contract work,

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